Sandbox Application for Health Insurance Company
Creating a seamless User Experience and User Interface for Data Entry
During the duration of this project I was tasked with the creation of both low and high fidelity wireframes within Axure RP 8, and implementing a brand-approved style guide. These screens had the intent purpose of allowing new and grandfathered internal users to easily navigate contracts in a sandbox environment without having to memorize a specific workflow.
The Axure live site can be seen here: Prototype Link
A heuristic evaluation was done on the previous experience, and a new responsive high-fidelity mockup was created, which presented important information on usability and design consistency to ease cognitive load. These documents demonstrated a new ease of use within a very complex and highly concentrated workflow.
The Heuristic Evaluation can be seen here: Document Link
Validation and Development
Working client-side, daily meetings were set up to engage in product backlog discussion and prioritize UI wireframe work. I formed personas and an information architecture by discussing and understanding requirements based upon input from business and IT stakeholders. This product cycle was highly iterative, and user validation and testing were happening on a daily basis with multiple business stakeholders and potential users. I also worked directly with the framework team to start development on the “Cost Shares” section of the application. Because this was an Agile-based process with offshore resources, I had to be very particular in outlining the necessary dimensions and spacing on the screens. I implemented a toggle system that allowed the developers to turn on and off content spacing for ease of use in documentation.
*All files have been scrubbed of any client association and data